This policy explains how ZetBlocks delivers digital services, confirmations, support, and platform access to users.
Back to HomePlatform Owner: Waymaker Guidance
Platform Name: ZetBlocks
Registered Office:
2nd Floor, Building No. 55,
Westend Marg, Saidulajab,
New Delhi – 110030, India
ZetBlocks is a goal planning, guidance, progress tracking, and block participation platform operated by Waymaker Guidance.
ZetBlocks mainly provides digital services through its website and platform. These services may include goal page creation, block progress tracking, guidance support, reminders, notifications, sharing tools, payment gateway-enabled block participation, account support, and related digital platform services.
ZetBlocks does not generally ship physical products. If any physical product, document, or material is offered in future, separate shipping details may be shown at the time of order or purchase.
Digital services are normally delivered through the ZetBlocks platform after successful registration, login, payment confirmation, or service activation, as applicable.
Service access, confirmations, receipts, notifications, and related updates may be provided through the user dashboard, registered email address, SMS, WhatsApp, or other supported communication channels.
Goal page creation and basic platform access are generally available immediately after successful registration or login.
Paid or payment-linked services are generally activated after successful payment confirmation from the payment gateway. In some cases, activation may take additional time due to gateway delays, bank confirmation, verification checks, technical issues, or compliance review.
For payment-linked activities, service delivery is considered confirmed only after successful payment status is received from the payment gateway or payment provider.
If payment is pending, failed, cancelled, reversed, or not confirmed, the related service or block activity may remain inactive or incomplete.
Service confirmations, receipts, reminders, account notices, payment updates, goal activity alerts, and support messages may be sent to the email address, phone number, or account details provided by the user.
Users are responsible for providing correct contact details and keeping them updated. ZetBlocks is not responsible for missed communication due to incorrect email address, wrong phone number, spam folder filtering, network issues, or third-party delivery failure.
Guidance and support services may be delivered through platform content, help articles, email support, dashboard messages, phone support, or other available support channels.
Support response timelines may vary based on business hours, request type, verification needs, technical complexity, and service availability.
ZetBlocks is primarily a digital platform and does not normally involve shipping of physical products.
If any physical item, printed document, certificate, training material, or other deliverable is offered in future, it may be shipped through registered domestic courier companies, postal services, or other delivery partners depending on service availability and destination.
Any shipping charges, delivery timelines, and courier details will be communicated clearly at the time of purchase or service confirmation, wherever applicable.
If physical delivery is applicable, items are generally dispatched within 3 working days from the date of order/payment confirmation, unless a different timeline is mentioned at the time of order confirmation.
Delivery timelines may vary based on courier company, postal authority, destination, public holidays, weather conditions, local restrictions, or operational issues.
For physical delivery, Waymaker Guidance shall not be responsible for delays caused by courier companies, postal authorities, logistics partners, incorrect address, unavailable recipient, local restrictions, or events beyond reasonable control.
If physical delivery is applicable, the product or document will be delivered to the address provided by the user at the time of order or service request.
Users must ensure that the delivery address, phone number, and contact details are correct and complete.
Delivery of digital services, platform access, goal page activation, confirmations, documents, receipts, or other digital communication will be confirmed through the registered email ID, dashboard, or other communication channel provided by the user.
Any service charges, platform fees, payment gateway charges, convenience fees, taxes, shipping costs, or delivery charges, if applicable, will be communicated before payment confirmation wherever possible.
Shipping charges, if paid for physical delivery, may be non-refundable unless otherwise approved by Waymaker Guidance.
ZetBlocks is a goal planning, guidance, progress tracking, and participation platform.
ZetBlocks does not provide investment services, lending services, deposit services, savings products, interest-bearing products, guaranteed returns, financial advisory services, or wealth management services.
For service delivery, confirmation, shipping, or support-related queries, please contact:
Waymaker Guidance
Email Support: waymakerguide@gmail.com
Help Desk: support@zetblocks.com
Phone: +91 9042430549
Business Hours:
Monday – Friday
9:00 AM – 6:00 PM IST
Contact our support team with your registered email, payment reference, or service request details.
Contact Support