This policy explains how cancellation requests are handled for goal pages, block participation, payments, and platform services on ZetBlocks.
Back to HomeZetBlocks is a goal planning, guidance, progress tracking, and block participation platform operated by Waymaker Guidance. This Cancellation Policy explains when a goal page, block participation, or related service request may be cancelled.
A user may request cancellation of a goal page from their account or by contacting support, subject to platform rules, payment status, verification checks, and any active participation on the goal page.
If no block activity has started on a goal page, the user may close, pause, or cancel the goal page as per available platform options.
If blocks have already been completed, cancellation may require review by ZetBlocks. The platform may check payment status, participant activity, refund eligibility, gateway settlement, disputes, chargebacks, and policy compliance before taking action.
Once a payment is successfully processed through the payment gateway, immediate cancellation may not always be possible. Any request related to a completed payment will be handled as per the Refund Policy, Payment Terms, gateway rules, and applicable banking timelines.
If a payment is pending, failed, cancelled by the user, or not confirmed by the payment gateway, the related block may remain incomplete or may become available again for participation.
ZetBlocks does not charge a basic setup fee for creating a goal page. If premium services, paid tools, or additional platform features are introduced in the future, cancellation terms for those services will be displayed separately.
ZetBlocks may pause, restrict, remove, or cancel a goal page if it violates platform policies, contains misleading information, receives abuse reports, shows suspicious activity, fails verification, or creates legal, compliance, payment, or safety concerns.
After cancellation, the goal page may no longer be publicly visible or available for block participation. Certain records may be retained for payment, compliance, audit, tax, dispute, fraud prevention, and legal purposes.
Cancellation does not automatically mean refund approval. Refunds, if applicable, will be reviewed and processed according to the Refund Policy, Payment Terms, payment gateway rules, bank timelines, and applicable deductions.
If a goal page is cancelled, any related payout request may be paused, reviewed, reduced, rejected, or processed only after required checks are completed. ZetBlocks may verify payment settlement, refunds, chargebacks, KYC, and account details before payout processing.
Users are responsible for providing correct details, using the platform honestly, and requesting cancellation only for valid reasons. False, abusive, or repeated cancellation requests may result in account review or restrictions.
ZetBlocks is not an investment, lending, deposit, savings, interest, or return-based platform. Cancellation requests are related only to goal page activity, block participation, platform services, payment review, and applicable policy checks.
To request cancellation, please contact support with your registered email, goal page link, payment reference if applicable, and reason for cancellation.
Email Support: waymakerguide@gmail.com
Help Desk: support@zetblocks.com
Phone: +91 9042430549
Contact our support team with your goal page details and payment reference, if available.
Contact Support